Knowledgebase
How do I Retrieve a Lost Password?
Posted by Cecil Robinson, Last modified by Judith de Vastey on 21 February 2020 11:46 AM

You may retrieve a lost password by simply clicking on the "Need Login Help" link.  This link is located directly below the password text box on the PRISM portal login page. 

You have the option of using your User ID or a combination of your PRISM PIN and email to reset your password. Please contact your PRISM Administrator/Jurisdiction for your PRISM PIN.


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